Privacy Policy

Siddh Herbals Private Limited has created this Privacy Policy to demonstrate our commitment to safeguarding your privacy and the personal information you share with us when accessing our website: www.siddhherbals.com. This Privacy Policy complies with the provisions of the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

The domain name www.siddhherbals.com (hereinafter referred to as the “Website”) is owned and operated by Siddh Herbals Private Limited, a company incorporated under the Companies Act, 2013 with its registered office in India.

By accessing and using this Website, you agree to the terms outlined in this Privacy Policy. If you do not agree, please do not use the Website or provide any personal information.

1. Information We Collect

We may collect the following types of information:

  • Personal Identifiable Information: Name, contact number, email address, shipping address, etc.
  • Sensitive Personal Data or Information: Financial details such as credit/debit card numbers, UPI IDs, medical history (if required for product personalization), and login credentials.
  • Device Information: IP address, device ID, browser type, language, OS, and usage data.
  • Location Data: We may collect your location via your browser or mobile device.

We also collect non-personally identifiable information through cookies and other tracking technologies to improve user experience and analyze website usage.

2. How We Collect Information

We collect data through:

  • Direct submission by users (e.g., when placing orders or signing up)
  • Cookies and similar technologies
  • Analytics tools
  • Communications via email, contact forms, or phone
  • Third-party integrations (e.g., payment gateways)

You can choose to disable cookies in your browser settings; however, this may impact the functionality of the Website.

3. Use of Information

We may use your information to:

  • Process transactions and fulfill orders
  • Improve customer service
  • Personalize user experience
  • Send periodic emails regarding your order or other products and services
  • Enforce Website policies and terms

We do not sell or rent your personal data. Your information is shared only with trusted third parties (payment processors, logistics partners, IT service providers) for fulfilling our services.

4. Disclosure of Information

Your data may be disclosed:

  • To comply with legal obligations
  • To prevent fraud or misuse of our services
  • In case of merger, acquisition, or asset sale
  • To service providers working on our behalf under strict confidentiality agreements

We may also share anonymized and aggregated data for business insights.

5. Your Rights and Choices

As a user, you have the right to:

  • Access and review your information
  • Request correction or deletion
  • Withdraw consent
  • Opt-out of non-essential communications

To exercise your rights, please contact us using the information below.

6. Data Storage and Security

We implement robust physical, electronic, and managerial safeguards to protect your data:

  • SSL encryption for secure transactions
  • Secure servers and firewall protection
  • Periodic audits and access restrictions

Despite our efforts, no system is 100% secure. We recommend safeguarding your login credentials and being cautious with personal data online.

7. Children’s Privacy

Our Website is intended for users aged 18 and above. We do not knowingly collect personal information from minors. If we become aware that we’ve collected data from a minor without parental consent, we will delete it promptly.

8. Updates to the Policy

We may revise this Privacy Policy periodically. The updated version will be posted on this page with the “Last Updated” date. Continued use of the Website constitutes your agreement to the changes.

9. Contact Information

For questions, concerns, or to exercise your rights under this Privacy Policy, please contact:

Privacy/Grievance Officer
Siddh Herbals Private Limited
Email: support@siddhherbals.com
Phone: [+91-94253 50562]  www.siddhherbals.com

Last Updated: [Last Updated: [11 Sept. 2025]]